Remote Technical Support Engineer A+, N+, MCP XP and Networking Karnataka

Job Title: Remote Technical Support Engineer

Qualifications: Education - Any Degree or Diploma

Domain Knowledge Desktop Support, MS Office, E-Mail, Printers and peripherals, Personal firewalls, Desktop back and Recovery, Network Connectivity and Broadband internet troubleshooting

Certifications Mandatory: * A+, N+, MCP (XP and Networking)

Optional: * Basic Computer Literacy, MCSE, ITIL Foundation

Skills required Mandatory:

* Excellent Written and Verbal Communication Skills

* Must have strong Analytical & Problem Solving Skills

* Remote Installation Support & troubleshooting of Desktop operating system

* Flexibility to work in a 16 X 7 environment and willingness to work shifts is a must

* Troubleshooting of desktop operating systems(Windows XP, Vista, Windows 7)

* Remote Installation Support & troubleshooting of Desktop operating system

* Troubleshooting of operating systems (Windows XP, vista, Windows 7)

* Printers & peripherals installation, configuration & troubleshooting

Optional:

* Incident & Problem Mgmt. & IT Operations Skills

* Basic Network Troubleshooting

* Personal Firewall Management & Troubleshooting

Preferable location Shimoga / Bhadravathi (Karnataka)

Years of Experience 0.5 -2 years of experience (hands-on IT Service Support)

Apply online