Max India
Ready Money Terrace (1st Floor), 167 Dr. Annie Besant Road, Worli Naka, Mumbai 400018
Telephones: + 91 22 66604447/ 48/ 49, Fax: + 91 22 24930936
Ready Money Terrace (1st Floor), 167 Dr. Annie Besant Road, Worli Naka, Mumbai 400018
Telephones: + 91 22 66604447/ 48/ 49, Fax: + 91 22 24930936
Position:- Head - IT
Location:- Delhi, India
Reports To:- Director – Customer Service & Operations
Vacancy Closing Date:- Expression of Interest requested by October 1st, 2008. Application submission by October 6th, 2008.
Application Process:- Application should be routed through the Reporting Manager.
Job Summary:-
Lead formulation of IT strategies and plans; Provide thought leadership to all business functions across the organization on technology applications, systems support & IT Operations; Continuously monitor & review strategy implementation and achievement of plans and IT infrastructure; Drive continuous improvement WITH THE OBJECTIVE OF satisfying stakeholder expectations, cost effectively with minimum use of resources, and meet plan objectives WITHIN Company’s guidelines and values.
Measures of Success
* Performance measures:-
1. Number of defects in production should not be more than the desired SLAs
* Execution measures:-
1. Adherence to approved project plan and schedule
2. Quality of project deliverables
* Leadership measures:-
1. Ability to influence the team to follow Project Management methodology
2. Health Insurance Domain Expertise of the team
* Cost Measures:-
1. Cost of developing applications and enhancements should be within the approved project costs
2. Number of cost saving initiatives taken
* User satisfaction measures:-
1. Top 2 box rating in User Satisfaction survey
2. Top 2 box rating in audits conducted relating to the IT department
MINIMUM EDUCATION:-
* B.E. / B.Tech. / MCA
* Preferably a degree in management with specialization in Systems Management
MINIMUM EXPERIENCE:-
o 12-15 years of overall experience
o Experience in Application development
o Thorough knowledge of IT processes / exposure to CMM methodologies will be an added advantage
o Thorough understanding of UATs and SITs
o Experience in infrastructure management and systems support
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